✓ Verified seller
Emitrust has reviewed the seller's submitted identity and seller documents. Verification does not predict future delivery quality and is not the same as the trust score.
Know what each seller signal means
Verification and transaction performance are separate signals. Neither is a guarantee, so every eligible order still follows Emitrust Protected Purchase controls.
Trust score
A historical performance indicator calculated only after at least 3 resolved orders. Before then, the seller is shown as “Building transaction history.”
The current score formula
60%
Successful outcomes
Completed orders as a share of completed plus refunded orders.
25%
On-time shipping
Orders recorded as shipped by their applicable shipping deadline.
15%
Buyer reviews
Average rating from approved, verified-purchase reviews.
Limited-data handling: until shipping or review data exists, a neutral baseline is used for that component. The public profile shows the resolved-order and review sample sizes so buyers can judge how much history supports the score.
How to use these signals
- Compare the score with its sample size and individual components.
- Read approved verified-purchase reviews and the product description.
- Keep payment and order communication inside Emitrust.
- Use the secure order page to accept delivery or raise a dispute within the stated window.